Finance and Onboarding Coordinator
Description
Job Overview:
As a Finance and Onboarding Co-ordinator in the onboarding function, you will play a pivotal role in integrating newly acquired or established schools in Thailand region into our international network. You will assist and coordinate end-to-end post-acquisition onboarding activities, working closely with Onboarding Manager (“OBM”) Asia and Middle East division, region, and school-based teams to ensure successful project delivery.
This is a dynamic and hands-on role that combines execution of assigned tasks with project management. You will support finance onboarding by performing various tasks like acquisition accounting, opening balance sheet, fair value adjustment, core system implementation like NetSuite, iSAMS, etc. You will also actively contribute to the completion of other critical tasks for other functions like HR, properties, ESG, legal, admissions, marketing, health & safety, safeguarding and Technology. You will be the central point of accountability for the onboarding timeline, progress tracking, risk mitigation, and issue resolution.
You will be an advocate for collaboration, structure, and transparency, using monday.com to manage projects, engage cross-functional stakeholders, and maintain momentum. The role requires excellent communication skills, adaptability, and a proactive mindset to ensure that each integration is efficient, structured, and tailored to the needs of each school and region.
Key Responsibilities
- Finance Onboarding:
- Assist regional finance team in completing acquisition accounting, preparation of opening balance sheet, preparation of fair value adjustment schedule, completion of immovable properties template and churn rate analysis
- Mapping of local Chart of Accounts (COA) to ISP COA.
- Assist the school and regional finance team in NetSuite implementation.
- Assist in completion of financial and tax related due diligence items.
- Assist the school and regional finance team in financial reporting activities so that the school is live on monthly PBCS reporting in the given timelines.
- Assist in addressing queries raised by Auditors.
- Regional Management & Regional Support:
- Assist in the development of customized onboarding project plans in Monday.com for each school, ensuring alignment with ISP’s integration framework and timelines.
- Guide regional and school teams in understanding their onboarding responsibilities and deliverables.
- Monitor progress across all functional areas, identifying delays early, assessing risks and impacts and coordinating with stakeholders to implement corrective measures.
- Provide practical assistance and support in completing assigned, time-critical tasks where there are capacity or capability challenges.
- Work closely with the OBM Asia and Middle East division, Thailand Regional Managing Director, Thailand Regional Finance Director and other Thai Regional functional heads to prioritize resource allocation and manage project load to ensure timely delivery of all onboarding milestones.
- Integration Planning & Execution:
- Review Financial Investment Papers (FIPs), Sale & Purchase Agreements (SPAs), and other acquisition documentation to ensure critical obligations and timelines are captured in the onboarding plan.
- Tailor integration task lists across departments including HR, Finance, Learning, Marketing, Technology, Legal, and Operations to reflect each school’s structure, priorities and dependencies.
- Collaborate with other Onboarding Managers and Group Heads of Function to regularly review and improve the integration task library, embedding best practices and feedback from prior projects.
- Conduct regular status meetings to track progress, manage interdependence, and ensure that regional and school teams are supported throughout the onboarding lifecycle.
- Proactively escalate material risks and propose mitigation actions to ensure minimal disruption to school operations and the project timeline.
- Monday.com Administration & Reporting:
- Maintain and update Monday.com boards for all active projects, ensuring they reflect real-time status, deadlines, and dependencies.
- Provide guidance and training to regional and school staff on Monday.com to support adoption and effective use, as well as project inclusion for all key stakeholders.
- Develop and maintain real-time dashboards and produce regular status reports and updates for regional leadership and ISP Group executives.
- Ensure consistency and transparency in reporting to support strategic decision-making and highlight areas needing additional support.
- Cross-Functional Coordination & Stakeholder Management:
- Act as the primary link between Group Business Development, regional leadership, and school teams, ensuring sharing of key information and objectives post-acquisition.
- Work with Group Heads of Function to ensure onboarding task lists are actionable, prioritized, and well understood by operational teams.
- Facilitate interdepartmental collaboration to align on key tasks, timelines, and deliverables, encouraging open communication and timely issue resolution.
- Support a culture of continual learning and sharing by facilitating knowledge transfer sessions and contributing to onboarding process refinement.
- Issue Resolution & Continuous Improvement:
- Serve as the initial escalation point for challenges impacting project delivery; respond swiftly with practical solutions and involve relevant leadership as needed.
- Track lessons learned from completed tasks and full integrations, identifying areas for process improvements and developing proposals for changes to data capture templates, task lists, workflows.
- Champion process standardisation while allowing for flexibility where regional or school-specific differences require tailored approaches.
Experience, Qualifications and Skills
- Education & Experience: A professional finance qualification with at least 3 years of experience in finance functions with working knowledge of systems like Netsuite. Experience in project management, mergers & acquisitions including post-merger integration, systems implementation like Netsuite is highly desirable.
- Technical Skills: Proficiency with project management tools (especially Monday.com) and advantageous collaboration software. Advanced skills in Microsoft Excel for data tracking and analysis, and familiarity with PowerPoint for reporting.
- Communication Skills: Strong verbal and written communication in Thai language. Ability to communicate and build relations with regional and school teams. Strong proficiency in English is required including written and verbal
- Change Management: Demonstrated experience guiding teams through cultural and operational changes in a fast-paced, acquisitive environment.
- Organizational Skills: Exceptional organizational and time-management skills, with the ability to handle multiple tasks and priorities across different functional areas.
- Teamwork and Independence: Able to work independently, while also being a collaborative team player who works effectively in cross-functional teams.
- Adaptability: Flexibility to adapt to different working styles, organizational structures, and changing project demands.
Work Environment
- Location: Bangkok regional office and visit schools in Thailand as required.
- Working Hours: Must be willing to accommodate flexible hours to meet the demands of integration projects.
Key Relationships
To succeed in this role, the Finance and Onboarding Coordinator must build strong working relationships with the following stakeholders:
- Onboarding Manager – Asia and Middle East division – Responsible for tracking all onboarding activities in Thailand region.
- Thai Regional and School Teams – i.e. Regional Managing Directors (RMD), Regional Finance Director (RFD), Regional Heads of Function and school leadership teams involved in each acquisition.
- Divisional Chief Operating Officer (DCOO) – for overall integration oversight and support.
- Other Acquisition Onboarding Managers – to share best practices and coordinate approaches across different integrations.
- Group Functional Heads – leaders of key functional areas (Finance, HR, IT, etc.) who provide expertise and support throughout the integration process.
ISP Principles
- Begin with our children and students. Our children and students are at the heart of what we do. Simply put, their success is our success. Wellbeing and safety are both essential for learners and learning. We are therefore consistent in identifying potential safeguarding issues and acting on all concerns appropriately.
- Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
- Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
- Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and commit to ongoing school improvement.
ISP Leadership Competencies
- Collaboration: Takes an active role in leading their school or region. Is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
- Learning & Getting Better: Shows a personal commitment and passion for continual learning and improvement. Uses evidence and feedback to make progress and supports others in their development and growth.
- Innovation Leadership: Creates an environment where ideas for improvement and new initiatives are encouraged. Can motivate and inspire others through the process of taking an innovative idea from conception through to completion.
- Outcome Driven: Can be relied upon to find solutions. Consistently seeks to exceed goals and stays focused on key performance indicators (KPIs) to drive results.
- Resilience: Deals calmly and effectively with setbacks and challenges. Maintains optimism and tenacity in the face of difficulties.
- Community Focus: Is dedicated to meeting and exceeding the needs and expectations of our students and their families, putting them at the center of decisions.
- Integrity & Ethical Management: Works ethically and with integrity. Helps others feel valued and safe. Upholds and models the ISP vision, purpose, and principles in all actions.
ISP Commitment to Safeguarding Principles
ISP is fully committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory criminal background checks (or equivalent) covering at least the last 10 years of employment history.
ISP Commitment to Diversity, Inclusion and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing team members regardless of gender, ethnicity, sexual orientation, gender expression, age, disability status, neurodivergence, socio-economic background, or any other aspect of identity. We strongly encourage candidates who share our vision and principles, and who are passionate about contributing to ISP’s success, to apply.